Carilocity Sales Policy

Effective Date: January 3, 2025

Welcome to Carilocity, where we combine the artistry of craftsmanship with the elegance of modern fashion. Carilocity is your ultimate destination for premium fashion hats and accessories, designed to elevate your style while providing the highest quality and luxury.

Our mission is to provide exceptional service and products that meet the highest standards of quality, style, and comfort. In this Sales Policy, we will outline the details of our sales process, including terms and conditions, order procedures, payment methods, and return/exchange policies, ensuring that your shopping experience with us is seamless and enjoyable.

1. Overview

Carilocity is committed to offering high-end, stylish, and timeless fashion hats. We pride ourselves on delivering premium products to our valued customers worldwide. By purchasing our products, you agree to the terms outlined in this Sales Policy, which governs all transactions made through our official website, https://carilocity.com, and other authorized retail outlets.

2. Product Availability and Pricing

Carilocity strives to ensure the accuracy of product availability and pricing on our website. However, there may be occasions where a product becomes unavailable or there is a discrepancy in pricing due to technical issues. We reserve the right to:

  • Update Prices: Prices of products on our website may fluctuate due to market conditions. All prices listed are in U.S. dollars and do not include taxes or shipping fees unless otherwise stated.
  • Product Availability: While we make every effort to ensure that all products are in stock, Carilocity cannot guarantee that any item will remain available for purchase at all times. If an item is out of stock after an order is placed, we will notify the customer promptly and provide options such as backordering, offering an alternative product, or issuing a refund.

3. Order Process

To place an order with Carilocity, customers must follow the steps outlined below:

  1. Select Products: Browse through our collection of high-end fashion hats, accessories, and related products on our website. Select the items you wish to purchase and add them to your shopping cart.

  2. Review Your Cart: Once you’ve finished selecting your items, proceed to your shopping cart where you can review your order. You may change quantities or remove products if necessary.

  3. Provide Shipping Information: Enter the shipping details for your order, including the correct address and contact information.

  4. Choose Payment Method: Choose your preferred payment method from the available options. Carilocity accepts major credit and debit cards, PayPal, and other payment methods as indicated during checkout.

  5. Order Confirmation: After completing the payment process, you will receive an email confirmation with your order details, including an order number and expected shipping time. Please review this information carefully. If any errors occur, please contact us immediately at info@carilocity.com.

4. Payment Methods

Carilocity accepts the following payment methods for online purchases:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure online payment system.
  • Other Payment Methods: Any other payment methods accepted by Carilocity, as specified during the checkout process.

All payments are processed securely, and Carilocity takes every precaution to protect your personal and payment information. By submitting your payment information, you confirm that you are authorized to use the payment method chosen.

5. Shipping & Delivery

Carilocity offers worldwide shipping, providing multiple delivery options based on your location. Once your order is processed, you will receive a shipping confirmation email with tracking details.

  • Shipping Time: Delivery times vary based on your location and the shipping method selected during checkout. Domestic orders typically take between 3-7 business days, while international orders may take 7-21 business days, depending on the destination.
  • Shipping Costs: Shipping charges will be calculated at checkout based on the size and weight of the order and the delivery location.
  • Customs Duties & Taxes: International customers are responsible for any customs duties or import taxes imposed by their country. These fees are not included in the product price or shipping cost and will be charged directly by the local customs authorities.

Carilocity is not responsible for any delays in shipping caused by external factors such as weather conditions, customs delays, or other unforeseen events. We will, however, do everything we can to ensure that your order reaches you in a timely manner.

6. Returns & Exchanges

At Carilocity, we strive for 100% customer satisfaction. If, for any reason, you are not fully satisfied with your purchase, we offer a 30-day return and exchange policy from the date of delivery, subject to the following conditions:

  • Eligibility for Returns & Exchanges:

    • Items must be in new, unused, and unwashed condition.
    • Items must include all original tags and packaging.
    • Custom or personalized items are non-returnable and non-exchangeable unless there is a defect.

  • Return Process:

    • To initiate a return, please contact our customer service team at info@carilocity.com with your order number and details of the item you wish to return.
    • Once your return is approved, we will provide instructions on how to return the item to us. Please ensure that you use a trackable shipping method, as we cannot be responsible for lost return packages.

  • Refunds: Once your return is processed and inspected, a refund will be issued to the original payment method used at checkout. Please note that shipping fees are non-refundable, and customers are responsible for the cost of return shipping unless the return is due to an error on our part.

  • Exchanges: If you would prefer to exchange an item for a different size, color, or style, please contact our customer service team to discuss availability. Exchanges are subject to stock availability and will be processed once the original item is returned.

7. Customer Support

If you have any questions or need assistance, Carilocity’s customer support team is here to help. You can reach us via:

We strive to respond to all inquiries within 24-48 hours, excluding weekends and holidays.

8. Terms & Conditions

By purchasing products from Carilocity, you agree to the following:

  • Product Use: Products sold by Carilocity are for personal use only and are not intended for resale.
  • Prohibited Activities: You agree not to use our website for any illegal or unauthorized purposes, including but not limited to, violating intellectual property rights, distributing harmful software, or engaging in fraudulent activities.
  • Limitation of Liability: Carilocity is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product in question.

For a more detailed explanation of our terms, please refer to our full Terms and Conditions.

Thank you for choosing Carilocity. We are committed to providing you with the best luxury fashion hats and accessories. Should you have any questions, concerns, or feedback, please do not hesitate to reach out to us. We look forward to serving you!

Carilocity Contact Information:

Street: 20 Crescent St, Rockland, Maine (ME)
Phone: (207) 594-4237
Email: info@carilocity.com
Website: https://carilocity.com